Difficult conversations – we encounter them all the time, but what do we do? Do we avoid them altogether, forge ahead and hope all turns out okay …? In the groundbreaking book, Difficult Conversations by Stone, Patten, and Heen, the authors lay out a methodology for having these conversations. Theresa walks readers through an example of this powerful tool. Read the article here.
Pay It Forward
September 6, 2023
“Pay it forward” is a phrase that refers to helping someone now with no expectation of a payment in return. Instead, there is an understanding
